The A-Z of Eastop-Scopes Virtual Assistants
There are so many lovely aspects of being a Virtual Assistant, and so many services that go unnoticed so at Eastop-Scopes Virtual Assistants we thought we would do an A-Z of some of the best bits, services and information.
A is for Admin Support
Probably the aspect of support that we are most known for, when you think of a PA from home you automatically think of admin. From invoice chasing to formatting documents; email monitoring to diary management, we love to get you and your admin woes organised.
You can find out more about the admin support we offer here.
B is for Business Support
At Eastop-Scopes Virtual Assistants we support small businesses based in and around Surrey and London UK, with admin, social media, marketing and website tasks. We’re not here to support the fat cats of the world, but the small businesses that our every-day economy rely on.
C is for Charity Support
There are so many charities that work tirelessly for some amazing causes across the UK. At Eastop-Scopes we focus on promoting, supporting and championing 10 charities that are very close to our hearts. You can support them by donating, finding out more about them (and spreading the word!) or simply by sharing the posts that you'll see pop up about them on our social media platforms.
You can find out more about our 10 chosen charities here.
D if for Documents
From prepping spreadsheets to adding logos to documents, typing up minutes or audio typing; we know how important your paperwork is. Working with documents is an everyday task for us, so whether you need marketing support or admin help, we are here.
E is for Epsom and Ewell Families
We are recommended and vetted by Epsom and Ewell Families Directory.
Part of the process includes verifying our work through testimonials. We do not supply these, they are independently contacted by the Epsom and Ewell Families team to ensure everyone on their Directory can provide genuine references. Here are some of ours:
You can read our Epsom and Ewell Families profile here.
F if for Finalist
We are so proud to have been made a finalist in numerous local and national awards, including The Kingston Borough Business Awards and The Family Network Awards.
G is for Google My Business
We are on hand to create, improve and link your Google My Business page; as well as making images and graphics that you can add to your page.
You can also find out more about us and read our reviews via our Google My Business page. Google Reviews are one of the best ways to help promote, validate and find your business, so we can also help you develop effective feedback procedures to help you build your Google reviews.
H is for Happiness
The happiness of our clients is paramount to what we do, and we pride ourselves as a team to be responsive, professional, and understanding.
I is for Idea Generation
You know what you want to write, you even know what images you would use, but you can just never get the time to get it out onto your social media platforms.
Or maybe you have no idea about what you want to write but know that you want to write your social media yourself.
Fear no more!
Our Idea Generation options provide you with everything you need to fight writer’s block and help you to manage your social media time effectively so that you can do more of what you love.
J is for Jargon
We are here to jargon-bust the terms that you find confusing or misleading in the social media and marketing world. From explaining algorithms to discovering analytics and marketing mixes, we’re here to empower and inform you so that you are no longer reliant on others.
K is for Kick-Start
If you are starting a business and need to develop an online presence or finding it’s time to kick-start your business’ growth and need support to develop properly, you can contact us at Eastop-Scopes Virtual Assistants to find your helping hands.
From developing strategies, to outsourcing your dreaded tasks to us, from profile and website development, to finding your small business supporter – we are here to help.
L is for Love what we do
I have worked closely with start-up and small businesses my whole career and I love seeing how ambition and dreams can become big successes. I am honoured to be a part of a small business’ journey and am passionate about becoming a helping hand to small business owners, enabling them to grow with the support of a virtual assistant, social media manager and/or marketing assistant.
You can find out more about us and why we love what we do here.
M is for Marketing
I know how difficult it can be to be seen, and to develop a marketing strategy that works.
But don't worry, we can help with your marketing woes. Whether you need someone to work alongside your marketing consultant to complete the work set out in their plan or need your current marketing strategy evaluated to develop a plan of action, we cater for all.
From newsletter creation to online profile creation, or perhaps your website needs updating? Whatever your marketing issue may be we have an experienced and enthusiastic team here to help.
For a full list of the kinds of marketing services we can help with, visit the marketing section of our website here.
N is for Newsletter
Newsletters are one of the most popular services we offer at Eastop-Scopes Virtual Assistants. Whether you want a monthly newsletter, weekly or less/more frequently, we can design, create, and send a newsletter to your audience as preferred.
Email marketing is one of the most effective marketing techniques and it is so important to keep in contact with your audience without having to cost you the Earth!
Building an email list can protect you against social media cut outs and algorithm changes, and really is a great way to stay connection with your audience. With over 300 billion emails sent out every day though, a general hello every so often won’t cut it, and so at Eastop-Scopes Virtual Assistants we work with multiple CRMs and software to ensure we can design, create and send the newsletter of your choice.
O is for Online Presence
There will always be a benefit in face-to-face marketing, but don’t forget about your digital footprint!
“Internet sales in the UK have skyrocketed due to the ongoing coronavirus pandemic…Online retailers witnessed a sales growth of more than 50% between 2013 to 2018 [whereas] offline retailers witnessed a growth of less than 10% between 2013 to 2018.”
This is no surprise, and whilst physical retailer is still the most dominant form of selling, online purchases and research statistics have hugely increased and are set to stay just as high. Your audience are more likely to look for you, across multiple platforms, before trusting you and buying from you. This means having an online presence is more important than ever. You and your business need to be online to survive, and we can help.
P is for PA from afar
We often get asked “What is a Virtual Assistant (VA)?”, and the best way to describe it is as a PA from afar.
Most have an understanding of what a PA/ secretary is, and so this helps to explain our role as your VA. A VA is a PA who works remotely on tasks delegated by you. VAs are not a member of your staff and so you do not have to worry about sick pay, holiday pay or long-term contracts.
The tasks you would delegate to one of our VAs often doesn’t warrant hiring a full-time, permanent member of staff for; hence the beauty of hiring a VA. Virtual Assistants can help reduce your stress and free up time that particular aspects of your business demand, so that you can focus on building the business of your dreams.
There may be a particular area of your business that you find challenging; or ones that causes you stress; or simply those that take up too much of your time. This is where we can offer support. From data entry to social media management; from organising events to developing websites and newsletters; we can support your business whilst you are busy growing it.
Q is for Quotes available
As a small business owner myself I am fully aware that the “one size fits all” model just isn’t fair or applicable to modern day business owners. This is why we offer a completely bespoke service in addition to our packages and hourly rates.
Do you want a quote for a bespoke project?
R is for Reducing stress
Running a business is stressful! No matter how much you love what you do, the daily admin, information, client management, service; it all comes with an element of stress.
Welcome your Eastop-Scopes Virtual Assistant!
We’re here to relieve the stress by providing support. I absolutely LOVE hearing feedback form clients on how they have benefitted from our services, and how even minimal support can elevate the stress of a busy business owner.
One of our most favourite mottos is “Working for yourself, doesn’t mean working by yourself” and with your VA by your side, it really is the case!
Do you need to restore some work-life balance? Read our blog here on how to regain equilibrium in your life.
S is for Social Media
Whether you love it or hate it, social media is a huge part of a modern marketing strategy. When utilised properly, social media is cost effective, sustainable and efficient. Our social media support can include as much or as little as you and your business requires, with bespoke packages available upon request.
From profile creation, content writing, help with writer’s block, or training; we are here to help you feel confident and empowered with social media. Reach your audience and showcase the face behind your small business with our advice and guidance.
It is important to note that we are Organic Social Media Specialists. We know small businesses have a lot of expenses, and so we aim to work with software and strategies that you can rest assured are affordable in the long-term. As Organic Reach Specialists we only provide organic social media support.
You can find out more about our social media services here.
And take a look at our blog page here for hints, tips and information on all things social media.
T is for Training
Having trained in, on and worked with social media, marketing principles and related software for 10 years, I am confident that all business owners, regardless of experience, can learn how to use a variety of tools for their businesses.
Empowering small business owners is a huge passion of mine! I love helping to grow a person's understanding and confidence in areas they were once scared of or overwhelmed by.
In an era where businesses are more reliant on software, technology and digital marketing than ever before, it is important to feel confident and empowered with the tools your business needs. It is really important not to hinder the growth of your business by being limited in what software you can use to streamline your processes and support your marketing strategy.
We offer training beyond social media, to help you feel confident in your business.
You can find out more about the training available at Eastop-Scopes Virtual Assistants here.
And read our blog on how to get the most out of your training sessions here.
U is for Understanding
As a small business owner it is really important to feel supported and listened to, and as your virtual assistant we will be on hand to listen, advise and support you in your business endeavours.
We promise to always treat you and your business with the upmost respect and honesty. All fees are agreed in advance, and all decisions regarding the services we provide you are made jointly and honestly; so no scary surprises.
When you welcome us into your business and team, we become united with your goals, aspirations and hopes. We become your accountability partner and sounding board; helping you to provide your clients with the best customer experience possible.
V is for Vows
The vowels are our business vows to our clients. Five promises starting with A, E, I, O and U to show what foundations we have at Eastop-Scopes Virtual Assistants.
You can read our vows here.
W is for Wix websites
At Eastop-Scopes Virtual Assistants we offer development, update and maintenance of Wix websites; and one of the most common questions we get asked is why we choose to work with Wix in particular.
Here are my top reasons why we use Wix; why we specialise in creating Wix websites for small business owners, what to expect, what to accept and when to consider growing.
X if for X marks the spot
Not sure where to start when it comes to your marketing strategy? We are on hand to discuss your options, help you implement your choices and support your business growth.
Let’s find your x!
Y is for YouTube
Do you need help developing basic YouTube videos, want YouTube training, want to start a YouTube channel for your business or need support scheduling YouTube content – contact us for more information.
Z is for Zero Notice Period
We have zero-short term notice periods on all of our agreements at Eastop-Scopes Virtual Assistants because we are confident in what we do and never want clients to feel trapped with us.
I hope that has given you a run-down of the kind of things you can expect at Eastop-Scopes Virtual Assistants. If you have any questions or if any of the services of points catch your eye, contact us here for more information.
Wondering why to outsource to us at Eastop-Scopes Virtual Assistants? You can read more here.